They seem really bothered
I have heard other people say there is a fee I think to use the scheme , and then you would of course have to account for the VAT and then pay it over, so a bit more than a form I think.Steve from Alpha Shaving pointed out on Facebook that he just has to fill out a form to register for the new system and that it's pure laziness on behalf of Italian barber. The. 72 Lupo is out of stock already and I won't be going back to them now even if they do resume shipping unfortunately.
They seem really bothered![]()
I’ll be honest their response really f#cked me off! I was a big fan of the Game Changer and was going to buy the Lupo but now they can go and shove it where the Sun don’t shine.I have heard other people say there is a fee I think to use the scheme , and then you would of course have to account for the VAT and then pay it over, so a bit more than a form I think.
Razorock already have distribution into the UK via their European distributor , so I guess they take the view that it is better to use that channel , also good for the UK businesses that carry Razorock as they get some profits.

The VAT situation at the moment is unclear and potentially very burdensome. If I were a business in these circumstances, I would give serious consideration to doing the same. Blame UK Government if anybodyThey seem really bothered![]()
Don't worry, Rob one of the RR guys is like that..he's very laconic to say the least. I have bought a lot of stuff from IB way before Brexit and so on and when asking about new products or whatever he didn't seem to give a sh**. I don't think he's necessarily a bad guy just his personality I guess..though, I can understand why you'd feel a bit annoyed. They have some other sales/customer service staff who are of a much more "sunny" disposition and seem to appreciate questions ect..I’ll be honest their response really f#cked me off! I was a big fan of the Game Changer and was going to buy the Lupo but now they can go and shove it where the Sun don’t shine.
A really shitty response.

Thanks Chris.Don't worry, Rob one of the RR guys is like that..he's very laconic to say the least. I have bought a lot of stuff from IB way before Brexit and so on and when asking about new products or whatever he didn't seem to give a sh**. I don't think he's necessarily a bad guy just his personality I guess..though, I can understand why you'd feel a bit annoyed. They have some other sales/customer service staff who are of a much more "sunny" disposition and seem to appreciate questions ect..
Not the best response though..I felt like that a few times.. Like I would say "Hi Razorock I love whichever product" and the response would be like whatever I'm busy haha.
Keep smiling you never know the guy might have just spilt coffee on his crotch at that particular moment when you messaged!![]()
This government have made a mess of many things and I will not defend them. I was very interested in replies to a similar post on Facebook from Steve at Alpha brushes to get a vendors perspective. He was saying that he's complying with the new measures and that it's straightforward. Was very blunt about Italian barbers stance tooThe VAT situation at the moment is unclear and potentially very burdensome. If I were a business in these circumstances, I would give serious consideration to doing the same. Blame UK Government if anybody
This guy Joe at Italian barber is the owner. All replies to UK customers that I've seen (mine included) have all been dismissive unfortunately.Don't worry, Rob one of the RR guys is like that..he's very laconic to say the least. I have bought a lot of stuff from IB way before Brexit and so on and when asking about new products or whatever he didn't seem to give a sh**. I don't think he's necessarily a bad guy just his personality I guess..though, I can understand why you'd feel a bit annoyed. They have some other sales/customer service staff who are of a much more "sunny" disposition and seem to appreciate questions ect..
Not the best response though..I felt like that a few times.. Like I would say "Hi Razorock I love whichever product" and the response would be like whatever I'm busy haha.
Keep smiling you never know the guy might have just spilt coffee on his crotch at that particular moment when you messaged!![]()
He's a Brit though, so well versed in these mattersThis government have made a mess of many things and I will not defend them. I was very interested in replies to a similar post on Facebook from Steve at Alpha brushes to get a vendors perspective. He was saying that he's complying with the new measures and that it's straightforward. Was very blunt about Italian barbers stance too.

The way Joe at IB is he probably looked at the first line of the email from the government and thought "I have to do something?... Nah "He's a Brit though, so well versed in these matters
IB probably thought until recently VAT was what you ferment wine in![]()