Simpson Brushes Appreciation Thread

p.b

Forum GOD!
This feels like it’s turning into the depreciation thread for me 🫤

I ordered this Polo 10 Manchurian
62C5E04F-ED91-4161-A0C6-6F9BD0E226CF.jpeg

But it doesn’t match the spec on the website- it feels like a size 8 handle and has a 25mm knot when measured at the opening despite stating it’s a 27mm. The loft is far higher and I can feel the plug very clearly at the base like it needs to be set 4-5mm lower. Here it is next to my other 10 and the 12.
56FA0472-5CAA-4F8F-BEC1-E4CF75193A67.jpeg
75EE5E4D-1FCD-4EFC-B2FF-B26A330FA0D4.jpeg


It’s a shame because if the knot was set lower in the right sized handle it’d probably be great.
 
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R181

Grumpy old man
When you order a shave brush, and it is delivered with the specs that far out of whack it really makes you wonder what is going on at the manufacturer. I would bet these that these expensive brushes are usually ordered by members of the different shave forums. Do you really want to annoy your base?

Bob
 

alex1921

Forum GOD!
I contacted them about my CH3 silver tip. Asked if there is a way to fix it, doesn't seem like there is unless the brush gets possibly destroyed.
What really irked me was the next line, since you bought the brush over a year ago it doesn't qualify for free replacement.
A. I never asked for free replacement or anything for free, just asked if there is any way to repair it.
B. Over the past few years I have bought over ten CH3 and CH2's, mostly CH3 Manchurians. I guess I am not a good enough customer.

Maybe I am over reacting but the response really bothered me.
 

R181

Grumpy old man
I contacted them about my CH3 silver tip. Asked if there is a way to fix it, doesn't seem like there is unless the brush gets possibly destroyed.
What really irked me was the next line, since you bought the brush over a year ago it doesn't qualify for free replacement.
A. I never asked for free replacement or anything for free, just asked if there is any way to repair it.
B. Over the past few years I have bought over ten CH3 and CH2's, mostly CH3 Manchurians. I guess I am not a good enough customer.

Maybe I am over reacting but the response really bothered me.
No, you are not over-reacting in the least. I'd be a good deal more than just bothered.

Bob
 
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