No I didn't forgot @Missoni . I chose not to email you back. I had a Parma Violet shave soap from the same batch here that checked out normal. I created samples from this soap and subjected them to various temperature and moisture controlled conditions in the hope to replicate what had been done to the soap you sent back or at least get it to form some kind of odd smell. I had no such luck, apart from the soap you did send back, I removed the top layer and underneath was fresh Parma Violet shaving soap, just like the soap I make and sell. This suggested to me that you contaminated the soap. How this happened I can't say for sure, but what I do know, I was unable to recreate it by creating the right environment for bacteria to grow on the soap.
The reason I didn't email back @Missoni is because I didn't want to spend any more of my time on this by having to try and convince you that you were to blame. But I will below if you read on.
You told me; "I purchased Wickhams Parma Violet a few months ago from Connaughts and used it in rotation with other soaps." So it didn't smell 'off' when you first bought it or you would not of used it. Seriously the soap you sent back to me smelled unlike anything I have ever smelled before in my life, it was foul.
First off, to be using a shaving soap in rotation increases the risk of contaminating it, especially if it's not stored properly or for very long periods of time after use. Although I believe this is rare, it can happen. Bacteria from a dirty brush is the most likely cause for starting this and is what I believed caused your soap to turn that you sent back to me. Leave a contaminated wet soap long enough in a sealed container in a warm and/or humid area before its next use, and I guarantee the next time you use it. You will have either a visible mold or no mold visible on it and either a funky smell or not with each. The difference is dependent on the bacteria it's contaminated with. Gram positive, gram negative,
aerobes, anaerobes, or fungi.
I know it's my own fault for not emailing you and I've just learnt, that should something like this ever arise again then your right, I do need to email back.
I now realise to have a customer potentially running around all over the internet for what? 12 months now thinking he is righteous and posting a damaging false belief is not good for my business and reputation. In fact if I'm honest, this really makes me sad when I think about how hard I work for the little financial return I get. I start questioning myself why am I doing this when some people don't appreciate the hard work and sacrifices I make.The hard work seems pointless at times.
The only thing I have in my defense, is the quality of my soap and service I give, which for the majority speaks louder than the negative posts people make.
@Missoni I have to ask, did it not cross your mind to send me an email to see what happened to the testing? Would it not be better than to make a post that creates the image there is something wrong with my product and service?
The reason I have been addressing you as @Missoni and not by your forum username is because you're the only person to have returned a soap to me and this combined with the testing I did is why I know it was you who contaminated that soap.
Unfortunately people think that because soap is seen as a cleaning product that it can't possibly have bacteria grow on it, this is so far from the truth. I have been doing tests with many different shaving soap formulas and some with preservatives in. What's shocking is I can even get bacteria to grow on these as well.
https://www.thenakedscientists.com/articles/questions/would-bacteria-grow-bar-soap
Just as a side note, ever wonder why commercial cream shaving soaps are in squeeze tubes or in small pots? It's to stop users introducing their brushes directly to the soap in the tub or tube. You see these soaps are very easy to contaminate because of the higher water content in them.
Edited to remove personal information